Terms of Service

1. Introduction

Welcome to PerkFlow, Inc. ("PerkFlow", "we", "us", "our"). These Terms of Service ("Terms") govern your use of our platform, website, and services.

By accessing or using PerkFlow, you agree to these Terms.

2. Description of Service

PerkFlow provides a performance and execution intelligence platform designed to help organizations:

  • Align strategy with execution
  • Monitor performance across teams
  • Identify operational gaps
  • Drive engagement through structured incentives

3. Eligibility

You must be at least 18 years old and authorized to represent your organization to use our services.

4. Account & Access

You agree to:

  • Provide accurate information
  • Maintain confidentiality of login credentials
  • Notify us of unauthorized access

PerkFlow is not responsible for losses resulting from unauthorized use of your account.

5. Use Of the Platform

You agree to:

  • Provide accurate information
  • Maintain confidentiality of login credentials
  • Notify us of unauthorized access

PerkFlow is not responsible for losses resulting from unauthorized use of your account.

6. Customer Data

You retain ownership of your data.

By using PerkFlow, you grant us a limited license to process your data solely to provide and improve the service.

7. Fees & Payments

If applicable:

  • Fees are defined in your agreement or pricing plan
  • Payments are non-refundable unless otherwise stated
  • Late payments may result in suspension of access

8. Intellectual Property

All content, software, and design of PerkFlow are owned by PerkFlow, Inc.

You may not reproduce or distribute without permission.

9. Software Availability

We aim to provide reliable service but do not guarantee uninterrupted availability.

We may update or modify features at any time.

10. Limitation of liability

PerkFlow is not liable for:

  • Indirect or consequential damages
  • Loss of revenue, profits, or data
  • Decisions made based on platform insights

11. Termination

We may suspend or terminate access if:

  • Terms are violated
  • Payment obligations are not met

You may terminate your use at any time.

12. Governing Law

These Terms are governed by the laws of the State of Delaware, USA.

13. Contact

For questions or inquiry, please email us at:

hello@perkflow.io

14. Security & Compliance

PerkFlow implements industry-standard security measures, including:

  • Encryption (data in transit and at rest where applicable)
  • Role-based access control (RBAC)
  • Audit logging
  • Secure cloud infrastructure

15. Data Security Responsibilities

PerkFlow Responsibilities:

  • Protect platform infrastructure
  • Maintain access controls
  • Monitor for vulnerabilities

Customer Responsibilities:

  • Manage user access permissions
  • Ensure lawful use of data
  • Maintain internal security policies

16. Confidentiality

PerkFlow agrees to:

  • Treat all customer data as confidential
  • Not disclose data without authorization
  • Use data solely to provide services

This obligation survives termination.

17. Data Breach Notification

In the event of a data breach:

  • PerkFlow will notify affected customers without undue delay
  • Provide relevant information on:
    • Nature of breach
    • Affected data
    • Mitigation steps

18. Service Level & Reliability (Enterprise)

While no system guarantees 100% uptime, PerkFlow aims for:

  • High availability infrastructure
  • Redundancy and failover systems
  • Continuous monitoring

Enterprise SLAs may be provided upon request.

19. Audit & Compliance Requests

Enterprise customers may request:

  • Security documentation
  • Compliance summaries
  • Data handling practices

Subject to reasonable notice and confidentiality obligations.