Coverlapby PerkFlow

Shift Handover Management Software

Ensure that work, responsibilities and critical information are covered when employees change shifts, go on leave, are absent, or hand responsibilities to someone else.

16,200+

Handovers logged weekly

4 min

Average handover time

0

Missed handovers this month*

Vehicle Exterior : Fleet 214

Handover from Night Shift → Day Shift

2 of 4 confirmed
Body condition
Tires condition
Windshield
License plate
Manager verification pending

The old way : a sticky note, a group chat, and a five-minute mumble at the gate.

Whatever didn't make it into that handoff (a flagged issue, a half-finished task, a damaged unit) becomes the next problem to discover the hard way.

Coverlap closes that gap: the outgoing and incoming shift overlap on the same record, so nothing falls through the seam between them.

Everything a handover needs to hold up under a bad day, not just a normal one.

01

Digital shift handover

Replace the paper log and the verbal handoff with a structured record every outgoing shift completes before they leave the site.

02

Open issues & unresolved tasks

Nothing gets left dangling — unresolved items carry forward automatically until someone actually closes them out.

03

Incident reporting

Log a damage, a near-miss or a safety issue in the same flow, with photos attached, so it reaches the right person immediately.

04

Handover checklists

Build a checklist per role or asset (vehicle exterior, equipment status, site conditions) so nothing gets skipped under pressure.

05

Manager verification

Supervisors confirm each handover before the next shift starts, so accountability doesn't rest on trust alone.

06

Shift-to-shift accountability

Every entry is timestamped and attributed : if something was missed, you know exactly which shift missed it.

07

Handover history & analytics

Search past handovers by site, shift or asset, and spot the recurring issues a single handover would never surface.

Three steps, every shift change

No app to teach, no habit to break. Just the handover your team already does, made impossible to skip.

1

Outgoing shift logs status

Walk through the checklist, flag anything unusual, attach a proof if needed. Takes under five minutes.

2

Incoming shift reviews & confirms

The next shift sees exactly what changed, confirms what matches, and flags what doesn't.

3

Manager verifies the record

A supervisor signs off, closing the loop and building a searchable history for that site or asset.

“We used to lose an hour every week untangling who knew what about which truck. Now the handover is the single source of truth.”

Marcus Delano — Operations Manager, Continental Freight

One module, priced by how much of it you need

Templates, Shift Readiness, Shift Handover and Shift Brief are included on every plan. Pricing scales with seats, sites, and support, not with which parts of Coverlap you can use.

Every tier includes all four pieces of Coverlap — nothing is gated behind an upgrade.

Starter

$0/mo, up to 10 seats

For a single site getting their first handover off paper.

  • 1 site
  • Templates, Readiness, Handover & Brief
  • 30-day handover history
  • Email support
Most popular

Growth

$8/seat/mo

For multi-site operations that need history and oversight.

  • Unlimited sites
  • Templates, Readiness, Handover & Brief
  • Unlimited handover history
  • Manager verification & approval rules
  • Photo attachments & incident reporting
  • Priority support

Custom

Custom

For organizations with compliance and audit requirements.

  • Everything in Growth
  • SSO & audit logs
  • Custom roles & permissions
  • Sites Compliance Tracking & Reporting
  • Dedicated onboarding & account manager
  • SLA-backed support

Support

Questions, answered

If yours isn't here, ask us directly — we respond to every message within a business day.

Four connected pieces, not just a handover form. Templates is where you define the checklist for each role or asset. Shift Readiness is a pre-shift check someone completes before they start. Shift Handover is the outgoing-to-incoming handoff itself. Shift Brief summarizes what changed for whoever's next.

A spreadsheet or a chat thread has no structure — anyone can skip a field, and old messages scroll away. Coverlap forces every outgoing shift through the same Standards-based checklist, keeps every entry timestamped and attributed, and never lets an unresolved item disappear from view.

Anyone completing a Shift Readiness check or a Shift Handover needs a seat — typically drivers, operators or technicians on the floor, plus their supervisors. Finance and back-office roles can be added as read-only viewers at no extra cost.

Yes — that's what Standards is for. Build a checklist per role or asset type, and both Shift Readiness and Shift Handover pull from those same Standards automatically, so the two never drift out of sync with each other.

Shift Readiness happens at the start of someone's shift, before they clock in — a quick check that they and their assigned station are ready to go. Shift Handover happens at the boundary between two shifts, when the outgoing person's record gets reviewed and confirmed by the next person.

Shift Brief is the summary the next shift actually reads — open issues, anything flagged during handover, and relevant notes, pulled together in one place. Built for whoever's starting a shift and wants the two-minute version.

It carries forward automatically — into the next Shift Brief, and onto every subsequent Shift Handover — until someone actually marks it closed. Nothing is quietly dropped because a shift ran out of time.

That's configurable. Most teams require manager verification for flagged or damaged items on a Shift Handover, and leave routine ones to auto-confirm. You can require verification on every single handover if you need that.

Yes — search by site, shift, asset, or employee, and pull up every past Shift Handover and Shift Brief tied to it. This is usually where recurring issues — the same unit failing the same check, week after week — actually surface.

Shift Readiness checks and Shift Handovers started offline are saved on the device and sync automatically once a connection is back — useful in warehouses, yards, and sites with patchy signal. Photos sync along with it.

Most teams start by defining Standards for their key roles and assets, then complete the rest of setup — checklists, roles, site structure — in under a day, running their first real handover on day one.

Access follows your org structure: a site's staff and supervisors see that site's Shift Handovers and Shift Briefs, company admins see across all sites. Nothing is shared outside your organization, and every view is logged.

Still have a question?

We typically respond within a few minutes.

Get your team covered during a handover today.

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